Orange Coast Information Technology, Inc.

Your 24/7 Business Solution Center

Features and Benefits

  • Quick Response
  • Security Monitoring
    • Flags unauthorized access attempts
    • Allows you to control the software content at your site
    • Ensures that your business resources are used appropriately - not for high-bandwidth interactive games or illegal peer-to-peer sharing
    • Flags account lockouts
    • Patch inventory ensures your operating systems are up to date and not exposed to vulnerabilities
  • Detailed Site Level Inventory
    • Automatically collected, ensuring accuracy
    • Up-to-date hardware, software and patch information
    • Reports for planning and problem diagnostics
  • Graphical Performance Reporting
    • Graphical view with service level threshold lines for easy-to-read performance reports
    • Provides you with a basis for capacity management and upgrade planning
    • Automatically generated, ensuring accuracy
  • Integrated Trouble Ticket System
  • Remote Management and Communication
    • Orange Coast Information Technology can remotely resolve issues without expensive on-site visits (using a secure VPN system)
    • Very low bandwidth requirements - does not slow down your network response time
  • Easy to Install
    • Minutes for Orange Coast Information Technology to download, install, and configure - no disruption to your work environment
    • Improved performance reporting, security, and asset management - immediately

Managed Services

Boost Performance, Tighten Security, and Extend the Life of Your IT Assets

Your network or application is down - you need it corrected quickly or your business suffers through loss of productivity, revenue, or image.

With managed services from Orange Coast Information Technology, Inc., corrective action is already underway to get you up and running again.

Today's Business Environment

Your business is more dependent than ever on your network's availability, performance, and security - your software applications are business-critical.

Every moment that your employees can't send or receive e-mail, or access a database, your company is losing money and alienating customers.

  • If your online catalog is not available, you are losing orders
  • If your network is slowed by interactive games or is simply too small for your requirements, your productivity is suffering
  • If someone is gaining unauthorized access to your network, your security is compromised

What "Managed Services" Means to You

Managed services means that Orange Coast Information Technology is continuously monitoring the health of your infrastructure. It isn't only for crisis management - it also provides:

  • Detailed reports, where you can view your IT information structure in a format that is easy to understand and always up to date
  • Web-based performance reporting - IT information in a format that allows you to understand the real performance of your IT infrastructure
  • Real-time hardware and software inventory - you will know exactly what equipment and software has been installed, and where the system resources are being used

With Managed Services, You Can:

  • Make sure you're getting full usage of your system before upgrading or expanding
  • Make sure you know exactly what software has been installed on your network
  • Be aware of upcoming problems, so you can consider proactive contingency plans and minimize downtime

Key Benefits

  • Decrease in costly downtime
  • Improved network performance
  • More consistent IT management
  • More productive visits from Orange Coast Information Technology
  • Proactive approach to network stability
  • Increased confidence in your network infrastructure
  • Automated routine administrative functions
  • Real-time expert system problem detection and correction
  • Secure communication to Orange Coast Information Technology
  • Reliable problem monitoring, reporting, and correction across your network
  • Protection against security breaches

System Requirements:

Windows XP Pro, Windows 2000 Pro/Server, or Windows 2003